Frequently asked questions.
1 General Questions
1.1 How can I filter stores by location?
1.2 What happened to the Open Times app?
1.3 Which version do I have?
1.4 Will you do Opening Hours for iPad?
1.5 When will Opening Hours be ported to Android?
4 Contacting tredje design
4.1 How can I become a beta tester?
4.2 When will Opening Hours become available in my language?
4.3 I think I found a bug. What should I do?
4.4 My question is still unanswered. What can I do now?
While the app currently does not support entering the address or location of a store, you can use categories to simulate that: Simply define categories like "@Sheffield" or "@Leeds" and assign the stores to one of these categories.
Now you can easily filter your stores by choosing one of the "locations" from the categories list.
In version 1.3, the Open Times app was renamed to Opening Hours UX.
Open the Settings application and select Opening Hours in the list of app settings. The version number is shown at the bottom of the list.
Yes, Opening Hours supports iPad (and has done so since version 1.2, i.e. September 2014). If you have both an iPad and an iPhone, you can keep your data synchronized between your devices using iCloud.
There are currently no plans to port Opening Hours to Android.
Version 1.1 supports backup and restore via Dropbox or email. Version 1.5 only supports backup via email. When viewing the (textual) store list on your iPhone, tap the menu button at the lower-left and select "Backup \/ Restore". On your iPad, the menu button is on the main screen near the top left.
For backup via e-mail, a message with an attachment is generated which you should send to yourself. To restore it, view the message on your device and select the attachment; if prompted, select to open it in Opening Hours UX.
You can also save the attachment on iCloud Drive and access it via the Files app.
cat Shops.ogz | gunzip -c > Shops.jsonand inspect the JSON file in a text editor.
To re-package a JSON file, use:
cat Shops.json | gzip -c > Shops.ogz
You could unpack it as explained below, but due to SQLite changes with newer versions of iOS, it may not be possible to re-load an old .sqlite file into Opening Hours.
To eliminate synchronization issues, it can be a solution to remove all data stored on a device and reload it from the copy stored on iCloud (provided you have such a copy).
While you cannot inspect the data on iCould, you can verify that you have some data using the Settings app on your iOS device: iCloud > Storage > Manage Storage, where you may need to open press "Show All" under Documents & Data. Opening Hours should be listed there together with the amount of data that is stored on iCloud.
Also, you may have the data on a second device that is kept up-to-date via iCloud. If so, it may be a good idea to create an additional backup on that device.
Using the following steps, you can delete the data and refresh it from iCloud:
It is possible to delete the data that Opening Hours has stored and to upload a fresh, new set.
This has been observed on rare occations when the local data fails to properly synchronize with the data stored on iCloud. As a solution, you can remove the local data and restore it from iCloud.
This error is known to appear in versions prior to 1.1.4. You can safely ignore this error. Please upgrade to version 1.1.4 once it becomes available.
Update: This has been fixed in version 1.1.2 (released 22nd April 2012).
There is a fault related to the handling of daylight savings time (summer time), whereby the hour selected on the time dial may be one hour different from the hour shown in the text fields (and it is the text fields that matter). To get the correct time, you will need to turn the dial until the correct time is shown in the text field.
This is not a bug. Opening Hours is not an image archiving app. The images are intended as visual aids, such that you can quickly identify a store. For this purpose, it is not necessary to use full quality images with multi-million pixel resolutions. Therefore, since version 1.3, images that are larger than 640 x 640 pixels are intentionally scaled down to allow optimized database access. This also facilitates faster iCloud synchronisation.
N.B. If you take a picture with the camera from within the app, a full size copy of the image is still stored in your camera roll.
Simple, please contact me.
The localization process requires sufficient knowledge of your language, which I may not have. If you would like to help, please contact me.
Within the app, you can select "Email Your Feedback" from the menu (on the iPhone app when you browse the list of shops). If you like, you can save the message as a draft (tap Cancel, then Save Draft) and continue editing it from within your email program.
Please send an email to firstname.lastname@example.org (don't put this address in your address book as it is temporary), or use the online contact form.
The following information would be helpful:
Why don't you post your question on this contact form?